Shipping Policy

1. Processing Times

Orders are typically processed within 1-2 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.

Potential delays due to a high volume of orders or postal service problems that are outside of our control may occur.

2. Shipping Rates and Estimates

Shipping charges for your order will be calculated and displayed at checkout.

We offer standard and expedited shipping options. Delivery times are estimates only and depend on your location and the shipping carrier.

3. International Shipping

We offer international shipping to select countries. Shipping charges for international orders will be calculated and displayed at checkout.

Your order may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country. Flynn is not responsible for these charges if they are applied and are your responsibility as the customer.

4. How do I check the status of my order?

When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.

If you haven’t received your order within the estimated delivery days after receiving your shipping confirmation email, please contact us at hello@meetflynn.ai with your name and order number, and we will look into it for you.

5. Shipping to P.O. boxes

Some carriers have limitations around shipping to P.O. Boxes. If one of your carriers falls into this group, you should look up their policy and communicate it to your customers here.